Spanish for Hospitality Workers

160 essential phrases for hotels, hostels & guest services — with phonetic pronunciation

A practical, scenario-based Spanish phrase workbook built for hospitality professionals. 160 essential phrases organized into 7 on-the-job sections: Guest Check-In & Check-Out (25 phrases), Room Amenities & Requests (25), Handling Complaints (20), Directions Within the Hotel (20), Concierge Recommendations (25), Billing & Payment (20), and Emergency & Security (25). Every phrase includes English, Español, and phonetic pronunciation, all in polite/formal 'usted' form. Includes a pronunciation guide, cultural tips, and two printable quick-reference cards (Front Desk + Housekeeping) for laminating at your workstation. Teal and gold hospitality design — warm, professional, and print-ready.